Testing Speech Apps

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CoAssure provides over-the-telephone speech-recognition and DTMF application test services. The comprehensive, repeatable, and accurate testing is customized to your application to accelerate time-to-market, reduce costs, and enhance quality. CoAssure specializes in call flow/dialog traversal/functional testing, for system validation and regression testing. With minimum effort and at affordable prices, enterprises can test, diagnose, measure the performance of, and assure the quality of service of their speech-recognition and DTMF applications.

CoAssure offers fully-outsourced, or partially-outsourced testing services, working with the customer's internal staff, as a team, to consistently deliver results on schedule. CoAssure can supplement or act as your own speech application QA department.

CoAssure's solutions are designed from the ground up to bring unprecedented new degrees of accuracy and speed to speech and DTMF functional testing. Using specialized technology, tools, and processes CoAssure work with your application specification, regardless of format, to quickly generate and run comprehensive, automated tests. CoAssure's staff has extensive skills in system and software testing along with highly specialized experience in speech recognition application development and testing. This combination of staff, technology, and processes is used to ensure the application's functionality, reliability, performance, and quality.

During the application development process, the service validates the design and detects defects early. Before deployment, it guarantees that the application is ready for customers. After deployment, it assures prior operation and validates new design changes.

Testing is conducted from CoAssure's systems and produces results that can be accessed in real-time over the Internet through any standard Web browser.

Development and deployment schedules can be shortened by quickly finding and fixing defects and bottlenecks before deployment, and by eliminating manual testing. The problem-resolution process is expedited by automatically isolating the paths that cause problems; the customer's development engineers can focus on fixing rather than attempting to duplicate problems.

CoAssure delivers an affordable, complete testing solution, allowing customers to reduce or eliminate hardware, software, installation, training, configuration, and maintenance expenses associated with testing.

©2004 CoAssure, Inc.